Terms and Conditions

Welcome to Agro Heritage Private Limited’s online store! By using our website, you agree to the following terms and conditions:

1. Product Orders and Cancellations:
   • You can place orders for products available on our website.
   • If you wish to cancel an order, please contact our customer support within 24 hours of placing it.
2. Returns and Refunds:
   • We do not accept returns for products once they have been delivered.
   • However, if you receive the wrong product, we will refund your payment in full.
3. Delivery Time:
   • Our standard delivery time is 10 to 20 days from the date of order placement.
   • Delays due to unforeseen circumstances (e.g., natural disasters, strikes, etc.) may occur.
4. Product Descriptions:
   • We strive to provide accurate product descriptions and images.
   • If you have any questions about a product, feel free to contact us.
5. Intellectual Property:
   • All content on our website, including images, text, and logos, is protected by copyright.
   • You may not use our content without our permission.
6. Privacy and Data Protection:
   • Refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
7. Liability and Disclaimers:
   • We are not liable for any indirect, incidental, or consequential damages arising from your use of our website.
   • Our liability is limited to the purchase price of the product.
8. Governing Law:
   • These terms and conditions are governed by the laws of India.

By continuing to use our website, you acknowledge and agree to these terms. If you have any questions, please reach out to our customer support team.

1. Eligibility for Refunds:
   • Refunds are applicable only in cases of wrong product delivery.
   • If you receive a product different from what you ordered, contact our customer support within 48 hours of delivery.
2. Refund Process:
   • Once we verify the issue, we will initiate the refund process.
   • Refunds will be processed to the original payment method within 7 business days.
3. Non-Refundable Items:
   • Products that have been used, damaged, or altered are not eligible for refunds.
4. Contact Us:
   • For refund inquiries, email us at subodh1161@gamil.com.

By continuing to use our website, you agree to this refund policy. If you have any questions, feel free to reach out to our customer support team.